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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marty Mcneill

June 25, 2026

5  out of  5
rating by Marty Mcneill
"Been to the office 3 times in the last month and every visit has been pleasant because of Brittany’s kindness, professionalism and willingness to help me with all my needs. She always brightens my day when I walk in the door."
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Trevor Whitten

June 11, 2026

5  out of  5
rating by Trevor Whitten
"⭐⭐⭐⭐⭐

I had an outstanding experience with Brittany at the Mitch Devers office. As a first-time motorcycle rider and a young male buying insurance for a sportbike, I expected my rates to be high. However, the quotes I received from other companies were unbelievably expensive.

Brittany took the time to help me find a very competitive rate that was significantly better than what everyone else was offering. She was knowledgeable, professional, and made the entire process easy.

This office is also very motorcycle-friendly. Mitch is a former rider himself, so they understand the needs of motorcycle owners and don't treat riders like a liability the way some companies seem to.

If you're a young rider, especially if you own a sportbike, I highly recommend reaching out to Brittany before getting insurance anywhere else. She saved me a lot of money and provided excellent customer service."
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jeffrey perry

June 10, 2026

5  out of  5
rating by jeffrey perry
"Went out of her way to help me."
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Jay Allen

June 5, 2026

5  out of  5
rating by Jay Allen
"Mrs. Brittany was a major help and very respectful"
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Ashlee Ware

May 22, 2026

5  out of  5
rating by Ashlee Ware
"Brittany is doing a great job!"
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Houston Brown

May 14, 2026

5  out of  5
rating by Houston Brown
"Brittany was great."
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Michael Allen

May 12, 2026

5  out of  5
rating by Michael Allen
"Was very helpful with all my insurance.
Did needs."
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J Taylor

May 4, 2026

5  out of  5
rating by J Taylor
"Went to the Prattville office to discuss the price of the upcoming homeowners policy renewal. Brittany and Mitch worked with me to get a better rate and the most valuable coverage. They are definitely the best insurance company in the area."
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Kimberly Meyers

November 17, 2025

5  out of  5
rating by Kimberly Meyers
"Rachael Wynn was efficient in getting me a quote and saved me thousands! So thankful!"
We responded:
"It is so good to hear the good news. Rachael works hard to get the job done. So glad you saved a lot of money. Thanks for being a new customer."
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Will Douglas

June 30, 2025

5  out of  5
rating by Will Douglas
"Absolutely love this office! Paula is the best! So helpful and knowledgeable!"
We responded:
"It brings great joy to know you were taken care of in a kind and professional manner. Your comment and review is appreciated. Thank you!"
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Linda Goble

June 22, 2025

5  out of  5
rating by Linda Goble
"She was vey helpful and easy to talk to."
We responded:
"I know you been thru a lot. So glad to know that Paula was able to help. Thank you for your kind words. Take care of yourself.
"
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Marijac Hunt

June 20, 2025

5  out of  5
rating by Marijac Hunt
"Paula was very helpful, kind and patient! She helped me sort out a few things and made sure everything was correct 😊"
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Optical Infinity 2020

June 17, 2025

5  out of  5
rating by Optical Infinity 2020
"Mitch, Paula, and the team at State Farm are exactly the kind of professionals you want at the other end of a call or message! They are always very responsive to any changes in my family's policies needs, and when my son bought his first car from a dealership Paula was there right away(she even stayed late just so we could drive it home insured that day. Talk about going above and beyond the call! So, we are just so very grateful for the many years being with them, and the fact that even though I'm one of possibly hundreds or more, they still treat me like I'm their only client. Their rates are as good or better than some random internet site, and they actually quite literally treat you like your neighbors as it shows in their dedication anytime you need them.....they are there for you!

Many thanks to the entire team! Especially Paula...she's absolutely amazing!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We’re incredibly grateful for Paula and the heart she brings to serving our customers—she’s truly a blessing to our team. At our agency, we believe in treating others the way we’d want to be treated, and it’s our joy to serve with integrity, kindness, and excellence. We’re thankful God has given us the opportunity to care for families like yours. If you ever need anything, we’re here for you!
"
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Susan Dozier

June 11, 2025

4  out of  5
rating by Susan Dozier
"Thank you Paula for such great service!"
We responded:
"Thank you for the kind words. We truly appreciate your business. "
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Angel Chappell

April 14, 2025

5  out of  5
rating by Angel Chappell
"Paula Bristow and her team are amazing! I have had nothing but great experiences with them over the past 8 years and today was no different. I purchased a new vehicle and was at the tag office to obtain my new tag and needed proof of insurance, within a matter of minutes Paula emailed me that proof! They are fast, efficient and have been able to save me alot of money over the years. I appreciate everything that they do for my family and me!"
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Jennifer Love

March 13, 2025

5  out of  5
rating by Jennifer Love
"State Farm made the experience of having my roof replaced so easy. The claims process was easy and the inspector was great to work with. Thanks State Farm."
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Angie Elrod

May 8, 2024

5  out of  5
rating by Angie Elrod
"Alyssa was extremely helpful and very prompt and courteous in answering my questions and emails. She was able to save us a great deal of money by switching to State Farm for our auto insurance."
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Jennifer Jackson

April 25, 2024

5  out of  5
rating by Jennifer Jackson
"Alyssa was great! She was so very helpful during a stressful move across states. Thank you Alyssa!"
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Justin Phillips

March 22, 2024

5  out of  5
rating by Justin Phillips
"I’ve been with Mitch for over 20 years now, and never a disappointment. Great staff, easy to work with, and very responsive. Recently added a one-off recreational vehicle to my policy and it was a learning curve for all parties involved. Alyssa did a fantastic job getting all the ducks in a row and staying on top of the task. If you are looking for a new agent, Mitch and his team are highly recommended!"
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kirtan patel

February 29, 2024

5  out of  5
rating by kirtan patel
"Very nice people and easy going. would definitely recommend ms Jenny."
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Taylor Moates

January 26, 2024

5  out of  5
rating by Taylor Moates
"Had a great experience with a great rate. Alyssa answered all of my questions and you could hear her smiling through the phone the whole time. 10/10 would suggest to anyone."
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michael holtz

January 22, 2024

5  out of  5
rating by michael holtz
"Happened to stop in for a couple questions, was immediately greeted and felt welcome, even Mitch came out to say hello. All of my concerns were addressed and answered. Highly recommend, if you have any concerns on your insurance, stop in and give this agency a chance. I immediately started the process and transfered to this agency."
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Tripp Burnett

November 30, 2023

5  out of  5
rating by Tripp Burnett
"Needed to add car to policy - Jenny @ the front was extremely knowledgeable, courteous, & prompt in her responses back to me.
5 stars again for the good hometown folks at Mitch Dever's office!
Been with Mitch's office for a over a decade!"
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Greg Spears

February 25, 2023

5  out of  5
rating by Greg Spears
"Great agent"
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patsi ringsdorf

January 13, 2023

5  out of  5
rating by patsi ringsdorf
"I wasn't satisfied with my home and auto insurance,2 seperate companies. I asked my friends if they could recommend an honest,reliable insurance company,and they gave me Mr Mitch Devers ,State Farm in Prattville Al. I then checked out the reviews on their website and a few more sites also.All were great reviews. So I called Mr Devers state farm office and met a lovely lady named Barbara. We made a day for me to come in ,giving Barbara a few days to check things out and give me a quote. The quote was nice,covered all that I need,so I went in today to set it up. Barbara was very efficient,knowledgeable,and explained things to me. Then she contacted my 2 insurance companies to cancel and set me up with state farm. One was a little time consuming but got it done,the other was a headache ,but I had already warned Barbara about their horrible customer service. Mr Devers came in and introduced himself,it felt like the good old days when those u had insurance with were also ur friends! It was a very informative and pleasant visit ,and Barbara was great at getting things done. It feels very good to know I have no worries with this company,Mitch Devers,State Farm in Prattville Al. Ask for Barbara,I have her on speed dial!!
PR"